Shipping

SHIPPING COSTS

The shipping costs differ per item and are automatically calculated during the checkout process.

NOTE: Import duties for a package may differ per country. We have no influence on the calculation of import taxes by customs for shipments outside the EU.

SHIPPING TIME

We try our very best to ship your order as soon as possible with PostNL/MyParcel. Usually this happens on the same day as the order, or the day after. Because it is ‘just’ two of us here, it can sometimes take a day longer to pack and send everything; we thank you for your understanding and patience.

Shipping time Holland

Normally, you will receive your parcel the next working day (in Holland). You will get an e-mail message from the carrier with the tracking code, so that you can trace your parcel online. However; Please take into account a longer shipping time due to busy parcel services during holidays and holidays.

Shipping time European Union

Normally, parcels to European countries will be delivered within 2-5 working days. You will get an e-mail message from the carrier with the tracking code, so that you can trace your parcel online. However; Please take into account a longer shipping time due to busy parcel services during holidays and holidays.

Shipping time outside Europe (World)

Normally, parcels outside of Europe will be delivered within 5-10 working days. This is different for each country and also depends on the handling time of local customs. Unfortunately, this is not something we have any influence on. You will get an e-mail message from the carrier with the tracking code, so that you can trace your parcel online. However; Please take into account a longer shipping time due to busy parcel services during holidays and holidays.

NOTE: Import duties for a package may differ per country. We have no influence on the calculation of import taxes by customs for shipments outside the EU.

LOST OR DAMAGED PACKAGES

Parcels getting lost

You can follow your parcel by using the tracking code provided to you by PostNL. Luckily, we have very little experience with parcels getting lost!

Whenever we send an order with PostNL/Myparcel the package is insured in case of damage, loss or theft. In case of calamities, an internal investigation will be started by PostNL. Please bear in mind that it can take them quite some time to finish their investigation! In case there is a compensation, we will pay that out to you as soon as possible.

Further terms and conditions of the parcel service can be found on the carrier’s website. Please note: your parcel may get delayed due to COVID. For the latest shipping times, please check the carrier’s website.

Damaged parcels

Luckily, we have very little experience with parcels getting damaged during transport!

In case your parcel has arrived damaged, do not try to fix this yourself and inform us first. Whenever we send an order with PostNL/Myparcel, the package is insured for damages. In case of calamities, an internal investigation will be started by PostNL. Please bear in mind that it can take them quite some time to finish their investigation! In case there is a compensation, we will pay that out to you as soon as possible.

Further terms and conditions of the parcel service can be found on the carrier’s website.

SHIPPING RESTRICTIONS

Www.dewitcameras.com ships its orders worldwide. Exceptions are countries that have embargo’s by EU or WTO. We reserve the right to refuse orders and/or shipments.