Garantiebepalingen dewitcameras.com
Algemene garantie
Omdat wij louter tweedehands producten verkopen, kunnen wij hierop NIET de gebruikelijke fabrieksgarantie geven! De meeste van onze fotoapparatuur is minstens 20 jaar oud, of ouder en is daarmee niet meer bedoeld om mee te fotograferen (ondanks dat het in veel gevallen nog wel volledig functioneel is).
We aim to test our products if possible and give the most extensive product description we can. However, in exceptional cases it might happen than an article does not match the description. For example: the description states that the diaphragm works well, but when executing the inspection it falters. Please notify us of any defects and do not try to fix the item yourself.
We provide, after receiving the order, a 14 day guarantee on hidden defects. Which means that if you find that the equipment does not match the product description as it was stated on the moment of your purchase, then we will arrange for the item to be repaired by an expert on our expense. Please note: Do NOT bring the item to a repairer without consulting us first!
If full repair is not possible within reasonable time, we will refund the full amount. In case you have made extra costs, for example shipping costs for the return, we will also reimburse them. It is thus very important that you inspect the goods as soon as possible after receiving your order, so that you can apply for this arrangement if needed.
After receiving the item you have a 14-day testing period. In case the product does not work according to the description, we will first try to have it fixed by a professional. Please note: Do NOT try to repair the item yourself, but notify us first. We will find a suitable repairer for you. If a repair cannot be done within a reasonable amount of time, you can return the item. We will provide a shipping label that you can print.
PLEASE NOTE: Defects are mentioned in the individual product description. The 14-day warranty only applies for defects that were NOT mentioned in the product description at the time of the purchase!
Gebreken ná 14 dagen vanaf ontvangst: Nochtans kan het gebeuren, dat vintage fotoapparatuur ná de inspectieperiode van 14 dagen kapot gaat. Dit vinden wij uiteraard vervelend, maar wij kunnen hiervoor GEEN verantwoordelijkheid accepteren. Hierin wijken wij af van de standaard webshop-bepalingen. Door te bestellen accepteert u automatisch deze voorwaarden.
Garantie op echtheid van Collector’s Items
We provide a 1 year guarantee on the authenticity of our exclusive Collector’s Items.
For rare collector’s items, we give warranty on originality for a period of 1 year. We provide a declaration of originality for those specific items. Of course, you can rely on our knowledge to determine if an item is original or fake.